SEEING A CLEAR AND FUN PATH AHEAD
Focusing on bringing user needs to the forefront of Skillshare's mobile application, the aim was to redesign a clear learning path that allows students to commit to tackling a new subject in a fun and engaging way.
CONCEPT PROJECT FOR SKILLSHARE
PROJECT OVERVIEW
PARTICIPANTS:
Chloe Dare, Anastasia Varova, Dorsa Mokhtari
TIMELINE:
2 Weeks
MY ROLES:
UX Researcher, UX & UI Designer
TOOLS:
Figma, Excel, Slack
A BIT OF CONTEXT
ABOUT SKILLSHARE
Skillshare is an online learning community where anyone can discover and take classes. Its motivation has always been to close the professional skills gap and provide universal access to high-quality learning. To begin this process we carefully went through Skillshare's brief to understand their motivations and goals. With various ambitions, Skillshare's goal was to increase sign ups to their courses through more defined learning paths, as well as engaging classes and participation throughout the course experience.
THE BRIEF
Create clear learning path
Keeping users engaged & on track
Visualisation of progress
DEFINING THE PROBLEM
FLOWING THROUGH RESEARCH
1.
Competitive Analysis
CHECKING OUT THE COMPETITION
Approach: Feature inventory and first-impression comparison
DISCOVERY
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Competitors: Duolingo, Coursera, Udemy, MasterClass, ProApp
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Limited use of visual indicators for progress and tracking learning
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​Ability to connect with educators or peers is not available
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Limited in terms of 'fun' factor
2.
User Interviews
MAPPING OUT USER TRENDS
Approach: 10 user interviews and affinity mapping information
DISCOVERY
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Users appreciate a broken down & step-by-step structure
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Users desire an element of play when learning new things
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Users like to be motivated & kept on track
3.
How Might We...
TURNING TRENDING THEMES INTO HMWs
Approach: Job Stories and HMWs
DISCOVERY
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Relevant Path: How might we help users find a relevant path for their learning needs?
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How might we provide a clear and motivating course structure for the users?
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How might we help users stay consistently engaged?
BRAINSTORMING & TESTING IT OUT
1. First Iteration
A series of group sketches later
2. Feedback
Through a group design critique
3. Second Iteration
Taking into account group feedback
FINAL PROTOTYPE
User Desire Addressed
Visual Engagement
In the Design
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Increased use of icons
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A listed course path
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Feedback UI after course enrolment
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Progress bar
Finding & Staying on a
Relevant Path
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Categorisation on the Homepage for a clear start
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Reminders with colour-coded information
Maintaining Structure
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Information organised in folders during lessons
Connecting with Others
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Gamified competition with a scoreboard
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Discussion forum
